Riders can continue to access Specialized bikes and equipment through our concept stores, as well as online specializedconceptstores.co.uk. Not all stores are able to remain open, those that are will be operating at lesser capacity.

Web orders are being processed but we are reliant upon external delivery companies, they are trying their best but we cannot guarantee delivery times, for the same reasons returns will also face a delay and in some instances may not be accepted (please shop accordingly). Please be patient and understanding, we are doing our very best to keep you riding.

For items in stock delivery dates are running up to 7 working days from time of order.

For items from our warehouse or supply base we are running 10+ working days from time of order.

Please see below for stores that are open and their opening hours (These are subject to change without notice) 


Birmingham

Open but with a closed door policy, we are available for purchases and prioritising sales or repairs for essential workers.
Facilitating web order deliveries (as long as couriers are able to manage)
Click and collect is available but please be patient
Operating hours -  10:00 - 14:00  -  Monday to Saturday
Phone number: 0121 747 3444        Email: birmingham@specializedconceptstore.co.uk


Bristol  

Open but with a closed door policy, we are available for purchases and prioritising sales or repairs for essential workers.
Facilitating web order deliveries (as long as couriers are able to manage)
Click and collect is available but please be patient
Operating hours -  10:00 - 14:00  -  Monday to Friday

Phone number:  01179 514942     Email: Bristol@specializedconceptstore.co.uk


Chelmsford

Open as an e-commerce collection point, we are available for purchases and prioritising sales or repairs for essential workers.
We will be facilitating web order deliveries (as long as couriers are able to manage)
Click and collect is available but please contact us via facebook or phone to arrange, again,  please be patient
Operating hours -  09:00 - 17:00  -  Monday to Saturday 10:00 - 16:00 Sundays
Phone number: 01245 265 595        Email: chelmsford@specializedconceptstore.co.uk


Chester

Open as an e-commerce collection point, we are available for purchases and prioritising sales or repairs for essential workers.

Facilitating web order deliveries (as long as couriers are able to manage)
Click and collect is available but please be patient
We will not be operating as a showroom or customer facing.
Phone number: 01244 322 220        Email: chester@specializedconceptstore.co.uk


Harrogate

 

From June 15th the store is physically open from 10-2 Monday to Friday. This is to allow customers to drop bikes off and make specific purchases. At this time, we will not be open for general browsing.

Products can be returned but will require a 72 hour quarantine in store before processing.

Please be courteous to our staff as we are all working as hard as possible in these challenging times.

Facilitating web order deliveries (as long as couriers are able to manage).

Click and collect is available but please be patient.

Opening hours: Monday to Friday 10am – 2pm (Phone lines until 4pm).

Saturday and Sunday the store is closed.

Phone number: 01423 528 240        Email: harrogate@specializedconceptstore.co.uk


Newbury

Open as an e-commerce collection point, we are available for purchases and prioritising sales or repairs for essential workers.
Facilitating web order deliveries (as long as couriers are able to manage)
Click and collect is available but please be patient
Monday to Saturday 10am – 4pm. Except for bank holidays.
Phone number: 01635 33736       Email: newbury@specializedconceptstore.co.uk


Nottingham

Store will be closed for the moment, we will keep you updated. All web orders will be facilitated by our other stores.


Plymouth

Open but with a closed door policy, we are available for purchases and prioritising sales or repairs for essential workers.
Facilitating web order deliveries (as long as couriers are able to manage)
Click and collect is available but please be patient
Operating hours -  10:00 - 14:00  -  Monday to Saturday
Phone number: 01752 847002        Email: plymouth@specializedconceptstore.co.uk


Ruislip

We are operating but with a closed door policy, we ask that you please be patient and respectful to the staff.
We will be facilitating web order deliveries, as long as couriers are able to manage. Workshop is also closed but 6 week tune-up for new bike purchases is available. If you’re an NHS ITU worker who needs assistance, please contact us and we will do our best to help you.

Click and collect is available and if you can collect then you will have your order much quicker than delivery. We have set up a dedicated area at the rear of the shop (outdoors) for collection.
Operating hours -  09:00 - 18:00  -  Monday to Friday(10:00 - 16:00 on good Friday/Easter Monday),

Phone number: 01895 623 333       Email: ruislip@specializedconceptstore.co.uk

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