5 out of 5
"Excellent service fixed my ebike straight away top class service would recommend to anyone"
5 out of 5
"Great experience at Specialized Leicester. Thanks to the team for adding the finishing touches to my new Rockhopper: Highly recommend!"
5 out of 5
"Just Purchased a Creo turbo 2 yesterday first impressions of the bike after 25mils are positive quick ,handling responsive all round good. Thanks to all the staff for your help and support, Joel, Henry. Who where particularly helpful in getting me a great deal. Thanks. Shop is immaculate and well stocked. Would highly recommend a visit iam sure you would find what you won't. Ken."
5 out of 5
"Recently bought a bike from here and some extra bits. Have to say the service has been exceptional and all the staff including Danny, John and Guy have been amazing."
5 out of 5
"Fantasy service of dan Pete and Wayne"
5 out of 5
"Team were amazing and helpful throughout. They even went the extra mile in swapping my e-bike purchase. I wouldn’t hesitate buying from Certini Birmingham again."
5 out of 5
"Collected my new Turbo Tero from Specialized store in Chester. Magnificent service from start to finish. Professional help selecting the right bike and super thorough handover with clear explanation of all the equipment. Thank you."
5 out of 5
"Wanted to purchase a Wahoo Kickr to train at home and found that Specialized Leicester were a stockist. They were absolutely fantastic with their advice, their assistance and everything to do with helping me get set up. Top gentlemen, especially the young lad that helped (in pic) expert knowledge and superb service"
5 out of 5
"I've shopped here before, the most recent one though was a C2W bike - top service from Robin and the team at SCS Chester, reserving it while the voucher came through and then setting it up perfectly for collection. They know their stuff, super helpful throughout. Thanks team!"
5 out of 5
"Took my flat tyre in on a Sunday afternoon wondering if they’d be able to help and turn it around same day. New valve fitted by Michael in 2mins and I was on my way with some free advice to boot. Another happy customer!"
5 out of 5
"Got a lock for my bicycle here, Robin was very helpful and made my day by helping me adjust the sit of my bike. Thanks so much :)"
5 out of 5
"I had a great experience buying my bike from Specialized Harrogate. The team were patient and very helpful, answering all my questions and offering excellent advice throughout. The whole process was smooth from start to finish, and it was a real pleasure dealing with Charles. I’m absolutely delighted with my new bike and couldn’t be happier with the whole experience!"
5 out of 5
"Ordered my new bike on the Monday and it arrived in store on the Friday. Bike fitting was informative and fun. Excellent service, speed and staff. Thank you!"
5 out of 5
"First class service from Dan and Andy"
5 out of 5
"The new employees Brad and Olivia completed my entire re-tube-ing and everything else associated with it! They even put sealant in for me and managed the till effectively too ????"
5 out of 5
"I took my electric bike for pedal change. Mr.Phil helped me out to do it. He is anamazing worker . Very happy with his work. Highly recommended . Thanks Phil"
5 out of 5
"Andy was a massive help, he was exceptionally generous and is a credit to the team. He has great knowledge and made the whole experience so positive. Highly recommend"
5 out of 5
"Would 100% use again. Genuinely helpful and down to earth. Got my bike serviced parts changed and fixed a creak for me all in one day"
5 out of 5
"I have just had amazing service from all the staff and in particular Joseph Storey Taylor. They have fitted me for a women’s cycle saddle ( including the 28 day trial) and sorting out a replacement for me to get the very best fit. The store have been flexible and incredibly helpful. Will definitely be back and I certainly recommend them!"
5 out of 5
"Great team extremely helpful. Highly recommend"
5 out of 5
"Robin at the Chester store was brilliant! He helped to source the bike I really wanted in the colour I loved! When I collected the bike, he took time to cover all aspects of the bike and how to get the best out of it. He was so helpful, informative and knowledgeable, I would absolutely recommend visiting the store for a great bike and excellent customer service!"
5 out of 5
"Aaron did a great job and found the issue affecting our Levo Thanks"
5 out of 5
"Punctual, professional, personable: for top class service with a smile, visit Specialized Concept Store where the team will do their very best to solve your cycling concerns. Today I got my headset fixed, I was straight in and out in under 5 minutes."
5 out of 5
"Jack was full of knowledge and helped me choose the right bike and setup for my 6 year old son."
5 out of 5
"Very quick and helpful in providing fixes for minor bike problems"
5 out of 5
"Jack was so helpful when we came into the shop, thank you so mucb excellent customer service!"
5 out of 5
"Very good staff helping me choose a Road cgcle helmet"
5 out of 5
"Excellent service from friendly staff! Needed to replace the saddle on my touring bike. They confirmed ischial measurement and gave me the space to check out something suitable. Had to order my size but it arrived in good time and they fitted it properly (which I would have messed up:-)). Recommended!"
5 out of 5
"OK so I purchased a Levo Comp carbon gen 4 2025 in burnt orange size Medium around 3 weeks ago, a lady called Shirley helped me with the purchase as she's a friend aswell, she is a proper credit to your company and is well knowledgeable about your products, she made tge transaction a smooth one and even met me there to pick the new Steed up and take pictures????, the gentleman Andy did the handover thoroughly and nothing was too much trouble questions wise, Adam who dealt with the sale initially was very helpful and communicated with me until pick up date and was on hand a few times to steer me with extras for the bike, the Store manager Wayne took payment on the day and was very welcoming offering a coffee and a friendly vibe, a young chap there called Jack ive spoke to twice asking for advice on tyres and Shock knowledge, I've gotta say he is dialled in, very knowledgeable, wants to share his experiences and expertise, brilliant lad, on the whole I cannot recommend this place enough, fantastic ????"
5 out of 5
"Absolutely fantastic service from Michael and Jack here at the specialized concept store in Leicester. They had the bike I wanted so I came up driving an hour and a half to get it. All sorted in and out within 10 minutes. I then upgraded the wheels, and again came back, which they fitted within 10 minutes. Absolutely fantastic service, couldn’t recommend them more."
5 out of 5
"Caitlyn was terrific. She showed plenty of patience with me and my lack of knowledge about bikes. She clearly understood what my needs were and recommended a bike to suit. I would definitely recommend her and the rest of the Specialized Nottingham team ."
5 out of 5
"I'll start with the good stuff – and it is very good indeed! I went in and got a brilliant chap, Crian, who asked great questions about what I wanted, spent time thinking through options, and then helped me order the bike. He was patient, supremely knowledgeable, and charming. I ordered a bike. I was told I would be called in for a 'handover' and, sure enough, the next week my bike was ready. I was bemused to have to book a handover slot but went with it. I arrived at my slot to be met by Robin, who proceeded to go through my bike in huge detail – the process took just over an hour. He clearly loved bikes and was keen to get mine dialled in for me. I learned loads, and he patiently answered the few questions I had left at the end of the process. I left a very happy chap with a brand-new, shiny bike, which I look forward to getting filthy! _______ The not-so-good – I visited once before my positive experiences, at the information-finding stage of buying a bike, and got very poor service. I shared my budget of £2,000 and felt treated like a second-class citizen, with minimal interest shown. I was in and out within ten minutes, having waited a few minutes to be served. Perhaps I gave off ‘time-waster’ vibes, perhaps the assistant was tired, or perhaps I massively misread the situation. Thankfully, I was encouraged to go back for a second visit by a friend, and the experience was superb. _______ Overall, brilliant. I’ve bought about ten bikes in my adult life, and this was the best experience. I would visit again without question and strongly recommend them."
5 out of 5
"I'll start with the good stuff – and it is very good indeed! I went in and got a brilliant chap, Crian, who asked great questions about what I wanted, spent time thinking through options, and then helped me order the bike. He was patient, supremely knowledgeable, and charming. I ordered a bike. I was told I would be called in for a 'handover' and, sure enough, the next week my bike was ready. I was bemused to have to book a handover slot but went with it. I arrived at my slot to be met by Robin, who proceeded to go through my bike in huge detail – the process took just over an hour. He clearly loved bikes and was keen to get mine dialled in for me. I learned loads, and he patiently answered the few questions I had left at the end of the process. I left a very happy chap with a brand-new, shiny bike, which I look forward to getting filthy! _______ The not-so-good – I visited once before my positive experiences, at the information-finding stage of buying a bike, and got very poor service. I shared my budget of £2,000 and felt treated like a second-class citizen, with minimal interest shown. I was in and out within ten minutes, having waited a few minutes to be served. Perhaps I gave off ‘time-waster’ vibes, perhaps the assistant was tired, or perhaps I massively misread the situation. Thankfully, I was encouraged to go back for a second visit by a friend, and the experience was superb. _______ Overall, brilliant. I’ve bought about ten bikes in my adult life, and this was the best experience. I would visit again without question and strongly recommend them."
5 out of 5
"Great store with top selection of S-Works & Specialized bikes! Will be back!"
5 out of 5
"Felt I had to leave a review bought my first e bike in January for specialized Chester and the customer service from when I purchased the bike and after purchase has been absolutely fantastic.The staff are so helpful any small issues i have had have been sorted straight away. Would highly recommend anyone thinking of buy a bike through them."
5 out of 5
"The Specialized Concept Store in Chester is the only place where I ever go for anything to do with bikes, repairs or servicing. I am a cyclist 7 days a week for both exercise and transport, so I cannot afford to risk my safety on the roads. Aaron and both Dave’s in the Chester workshop are responsible for repairs and servicing and I trust them with my life. They leave nothing to chance. Every new bike that leaves the store has to pass through their strict build regulations and satisfy their requirements. The quality of Specialized bikes and accessories is exceptional, and the range is sufficiently wide to accommodate every customer’s budget."
5 out of 5
"Dan was amazing Phil was great too Highly recommended ????????????"
5 out of 5
"Purchased a new SL8 from here and had a great experience. Stef and the guys made sure every detail was accounted for in a professional, yet really friendly manner. Highly recommend. Thanks everyone"
5 out of 5
"Lovely shop and friendly and helpful staff, including a woman I was impressed! Easy to get to just off the A34. Would recommend."
5 out of 5
"My appogise and applause to specialised cycles staff...they sorted my bike issues out and lent me a rent bike free of charge whilst they did.. Thank you so much ..panik over back on the road..special thanks to the maintainace team and Jack for being understanding .."
5 out of 5
"OK so I purchased a Levo Comp carbon gen 4 2025 in burnt orange size Medium around 3 weeks ago, a lady called Shirley helped me with the purchase as she's a friend aswell, she is a proper credit to your company and is well knowledgeable about your products, she made tge transaction a smooth one and even met me there to pick the new Steed up and take pictures????, the gentleman Andy did the handover thoroughly and nothing was too much trouble questions wise, Adam who dealt with the sale initially was very helpful and communicated with me until pick up date and was on hand a few times to steer me with extras for the bike, the Store manager Wayne took payment on the day and was very welcoming offering a coffee and a friendly vibe, a young chap there called Jack ive spoke to twice asking for advice on tyres and Shock knowledge, I've gotta say he is dialled in, very knowledgeable, wants to share his experiences and expertise, brilliant lad, on the whole I cannot recommend this place enough, fantastic ????"
5 out of 5
"Took a trip up from London and was not disappointed. Had a great chat with Jack who listened to what we were looking for and ballpark budget. Jack's got great knowledge and really helped choose our first ebike. We spent more than the original aim as it made sense, not because we were pressured (Jack showed us bikes that were also below budget)... and walked away with a lovely yellow Turbo Vado 4.0. Big thanks to Michael too who built the bike for us "quickly" as we'd taken a fair trip to get there.. all done while we popped into the local bar for a drink. Despite the location being 75 miles away.. we'll be back when looking for the next bike. Highly recommended! Thanks lads, massively appreciated! EDIT: Didn't take long to return.. now equipped with a Turbo Levo Expert too! Again, flawless service by everyone there! When the kids want a new bike... we'll head back for sure!"
5 out of 5
"Took my e-mountain bike in for a repair and I'm incredibly happy with the service. The team did a fantastic job and pay attention to the details. They clearly communicated what needed to be done and gave me a fair price upfront. The whole experience was smooth and professional. I'll be coming back for all my future bike needs. Thanks!"
5 out of 5
"Sheldon in the work shop helped get me out of a disaster after I managed to snap a seized brake caliper bolt in my bike frame. They fitted me in the next day and completed the difficult job for a very reasonable price. I'm very grateful that he could get my bike working again so quickly"
5 out of 5
"Took a trip up from London and was not disappointed. Had a great chat with Jack who listened to what we were looking for and ballpark budget. Jack's got great knowledge and really helped choose our first ebike. We spent more than the original aim as it made sense, not because we were pressured (Jack showed us bikes that were also below budget)... and walked away with a lovely yellow Turbo Vado 4.0. Big thanks to Michael too who built the bike for us "quickly" as we'd taken a fair trip to get there.. all done while we popped into the local bar for a drink. Despite the location being 75 miles away.. we'll be back when looking for the next bike. Highly recommended! Thanks lads, massively appreciated!"
5 out of 5
"Fantastic service from Jack, brought my bike in as i was having gear issues and he had a look and managed to fix it there and then. Highly recommended."
5 out of 5
"Just returned with my dream bike. Charles was superb in helping me source what I wanted, and was patient in answering my asks and queries. His knowledge of all things road cycling is matched only by his communication during the build of my new bike (and indeed service of my old bike). First class experience."
5 out of 5
"My son purchased his bike from here and we have been back about 4 times to have it repaired, it’s been well used and the service is always amazing, the staff are excellent, explaining stuff to my son about the care of the bike. My son doesn’t want to take his bike anywhere else."
5 out of 5
"I visited the showroom to buy a pair of Specialised shoes, met Charles who was extremely helpful and knowledgeable making a very pleasant afternoon topped off with buying a Tarmac SL8. Charles has the right balance and is very personable, allowing me time to consider and ask lots of questions without him applying a traditional sales pitch. Overall I had a really pleasant experience from entering the store to collecting my new bike."
5 out of 5
"I visited the showroom to buy a pair of Specialised shoes, met Charles who was extremely helpful and knowledgeable making a very pleasant afternoon topped off with buying a Tarmac SL8. Charles has the right balance and is very personable, allowing me time to consider and ask lots of questions without him applying a traditional sales pitch. Overall I had a really pleasant experience from entering the store to collecting my new bike."
5 out of 5
"Purchased my new electric bike at specialised concept store and a very big thank you to the staff there from sales to the service department so helpful if your looking for a new bike or electric bike give them a visit there are lots of bikes out there , yes they are expensive but if you want the Rolles Royce or ferrari in bikes this is the place to go, extremely helpful."
5 out of 5
"Big thank you to the man on the service desk yesterday! We came in to see if we could quickly buy something to raise our 2 year old’s seat, as we realised on our walk that she’d outgrown it. Instead of selling us something, he kindly adjusted the bike himself and did it free of charge. Such a thoughtful gesture, thank you so much! I’m sure it was his first time fixing a pink unicorn toddler bike haha."
5 out of 5
"I rang for advise for my Turbo Creo SL Comp 2021 Carbon Electric Road Bike, I spoke with James. He was very helpful and polite and he knew the answer of the top of his head! Now I am back on the road and all it took was a small battery, which I was very relieved! Knowledge is key! Thank you very much, I will definitely recommend and will use their service again."
5 out of 5
"Friendly and helpful service"
5 out of 5
"Best Customer Service Ever. I have been riding and buying bikes for the last 30 years, this purchase was a big investment, but I am so glad that I chose Specialized. Beautiful bikes that are built to last. My e Mtb warranty had run out in April 2025, so when I had a problem with the motor in August 2025 I expected the worse. How pleased was I when Specialized agreed to replace the motor under warranty, even though the warranty had run out. This generous act has made me a loyal customer of specialized bikes. I love my bike and ride every weekend, thanks to these guys I was riding this weekend clocking up 60 miles and 6000 ft of climbing. Thank you to all the staff at Fort Dunlop branch, especially Guy in the service dept."
5 out of 5
"Stopped in today with a broken pedal, it was replaced swiftly and expertly by an exceptionally helpful and polite member of staff named Cass. Will always come back here because the service is so good."
5 out of 5
"I recently picked up a used Diverge Sport Carbon and I needed the handlebars and stem changed back to OG as previous owner had swapped them out for a road bike setup. All the guys there (Jake, Jack, Mike, Ali and Stef) were so helpful and knowledgeable and the service was top notch. Wasn’t cheap but it was worth taking it to the pros rather than having to pay twice because you went with the guy down the road who can do it cheaper. Thank you ???????? guys."
5 out of 5
"Thanks for sorting out my breaks"
5 out of 5
"Brilliant service from the Chester workshop - at short notice I enquired about dropping in a Roval wheel for an inspection and service. Customer service over emails, calls and face to face was excellent, and my minor wheel issue was fully explained (inc video), and sorted in no time. Highly recommend!"
5 out of 5
"Superb service from Specialized Nottingham, highly recommended. Jack guided me through purchasing my new Stumpjumper on cycle scheme, he's very knowledgeable and passionate. He did a great job of setting it up for me and I'm very pleased with both the bike and the service."
5 out of 5
"What a great shop! I called in advance to ensure they had the necessary bike and spoke with Allistair who was knowledgeable and offered great support. I was able to test ride my chosen model and ensure I was happy with it, before taking the plunge. I wasn’t even aware the 2026 model of the bike was available but thanks to his help and guidance I was able to walk out with a new bike and very happy with the advice I received."
5 out of 5
"The bike I wanted wasn’t in stock and Rob discussed my options with me and explained it would take 3-5 working days to arrive. He further explained that they only had one mechanic in at the time therefore would take up to a further 3 weeks to build etc which I didn’t mind. 10 days later I received a call to say the bike was ready for collection. The service I then received when collecting the bike was first rate (my bike was only the cheaper end of the scale but I believe the service would not have been any better had I bought one of their most expensive ones). Rob was a real credit to the store and I would not hesitate in recommending Specialized to friends, family etc"
5 out of 5
"Super friendly and helpful. Very grateful for some last minute bike tweaks before a big trip!"
5 out of 5
"We called in as my son’s chain was loose and they were great. They fixed the chain, they even altered the wheel and stabilisers for us. Very helpful and we were very grateful"
5 out of 5
"Thank you to Rob and all at Specialized concept store Harrogate. Great experience and very friendly team, very helpful and would recommend them to anyone looking to purchase a bike or accessories they will go that extra mile to make sure customers are looked after! 100% satisfaction. Couldn’t be more helpful and will definitely buy from them in the future!"
5 out of 5
"I have been here a few times with my bike as they are amazing I wouldn’t go anywhere else huge Thankyou for fixing my Pendleton today they are so helpful here and are quick fixing no messing and give brilliant advice too. 30/08/2025"
5 out of 5
"LEVO SERVICE, CHAIN DRIVE, BEARINGS. DAVE AND ARRON AND THE TEAM DID ME AN EXCELLENT SERVICE. GREAT KNOWLEDGE AND LOCATED AND SORTED AN ANNOYING SQUEAK/NOISE. HIGHLY RECOMMEND THEM. CHEERS LEE"
5 out of 5
"Had replacement cleat nuts for my shoes that I couldn’t find in stock (or suitable alternatives) anywhere else, very helpful! I’ll be careful tightening in future… Thank you!"
5 out of 5
"Jack was seriously helpful with fitting my new pedals and giving plenty of advice. Great service, I’ll be back. Thanks guys!"
5 out of 5
"Jack and Dan are incredible, absolute stars! They have previously given great knowledge and advice for free, but after a terrible month, a bad breakup and general run of bad luck in my life, they really helped me out and restored my faith in humanity. I had phoned ahead to inquire about help with pumping some air into my tires as I couldn't find my pump and they were more than happy to help, then, on the way in I had an accident and ended up with my hands cut up and my bike wheels were leaking fluid. They took my bike and in what felt like less than five minutes had it fixed up, shiny and new. It was a kindness that really made a terrible day so much better. Whatever their salary is, double it. They deserve it."
5 out of 5
"Thank you Dave, Dave and Aaron for sorting my bike out so rapidly in its hour of need. Great service and much appreciated. My go to LBS!"
5 out of 5
"Battery went on my 2018 kenevo expert the boys in the shop got me a great price beating the competitors prices then it wasn't connecting to the bike the boys quickly diagnosed the problem and yet again got me a great price on the part needed also because of such great communication with me and the speed in which they work I asked them to look over the hole bike and service it they let me know everything that was on its way out or needed doing gave me options on how I can go about resolving the issues.... wouldn't take my specialized anywhere else big shout out to Ian and all the rest of the boy there great service as always"
5 out of 5
"Extremely happy with the work carried out on my Argon 18 after issues with my SRAM brakes, thanks to Paul and Andy for their time and patience. Always outstanding service as well as taking time to have a chat."
5 out of 5
"I came into Specialized with persistent gear-shifting issues after being let down by other bike shops (Halfords in particular). Jack was absolutely brilliant – he diagnosed and fixed the problem on the spot, eliminating the squeak and restoring my bike to smooth performance. Beyond that, he took the time to share expert knowledge on chain lubrication, derailleur & chain care, and even gave me a fascinating overview of Specialized’s electric bikes. His professionalism, depth of expertise, and genuinely friendly approach made the whole experience feel first-class. Thanks to Jack, I’ve found a store I can truly trust, and from now on Specialized will be my go-to for everything bike related. First-rate service all round – highly recommended."
5 out of 5
"Really helpful team. Provided a brilliant service after a cycling accident - insurance quote, strip down and advice on frame check. Great in store selection of bikes to tempt for N+1 too! Many thanks to Dan and Andy"
5 out of 5
"Came to Everards Specialized Cycle shop. They repaired my granddaughter’s bicycle stabiliser and did not charge for it. Thank you"
5 out of 5
"Absolutely amazing place great help jack Always gos above and beyond ????????"
5 out of 5
"Dave and Dave fixed my bike super quickly and very helpful. Many thanks"
5 out of 5
"Massive help from everyone in the store!"
5 out of 5
"Sheldon in the service and workshop department at Specialized Harrogate is a phenomenally helpful and pleasant chap. Goes above and beyond with customer service and has made my sons race season a lot more enjoyable and less stressful, having sorted replacement parts for his race bike."
5 out of 5
"Super helpful yesterday when they fixed an issue on my bike on the spot. I’d brought it over from Australia for cycling holiday and didn’t have a lot of time before heading off."
5 out of 5
"Fantastic thanks Michael! I brought my Liv in with an issue with the dropper post and it was fixed in minutes with some information thrown in for good measure! Easy peasy, well chuffed I can ride it tonight. I couldn't leave a second review (3 years later) so I had to edit. I asked to watch the mechanic change my some forks today for learning purposes and the team kindly obliged. Michael, once again, a great example of the store, very helpful and a pleasure to talk to. Took me through step by step and I left happy and with a new set of shiny/upgraded forks on my daughters Trek."
5 out of 5
"Great after sales service when I damaged my bike, helped out with the parts I needed."
5 out of 5
"Had a bike fit with Phil at Specialized. I'd bought new road bike & was stretched out on hood, crunched up on drop bars, & slight knee pain one side. I booked in with Phil at Specialized for bike fit as he did me Mountain bike 2 years ago & transformed my reading instead of struggling & effort, it was then a breeze to ride with a few changes. My road bike this week, Phil measured bike up, me, knees legs & all that, made a few tweeks to hoods, seat adjustments down, back etc. And totally different bike with no parts bought. Road it this Sunday & was natural & much less effort & no knee pain. Felt much more comfortable in the sit up position, slight bend in elbows as should be. Didn't feel crunched up when in the race position. Totally forgot when I got back, missus said How's your knee pain cause 1st ride minor left knee pain. There was none. So many people ride 10 years with the same bike with the odd niggle don't feel quite right or buy a stem here & there, when if you went to see Phil, 2 hours later, you all solved."
5 out of 5
"Having huge problems fitting a new Schwalbe tire to my Vado 5 IGH. Phoned up Specialized Nottingham where I’d bought the bike from a couple of years ago, had the fortune to speak with Dan who told me to bring the wheel down. He had it fitted in five minutes - total icon! Thank you so much, great service from Dan and a great store."
5 out of 5
"We went to buy an electric bike for my husband. We went next door to the bike factory and due to the bike my hubby was interested in they took us next door to specialised. Wow what a customer service experience. Wish some big chains like currys would learn from companies like these. Robin was sooo knowledgeable and explained everything very clearly. We’re not big cyclists so don’t know much and he never made us feel any question was a stupid one quite the opposite. He spent a good amount of time with us and took us through all the options, explained the service options and my husband chose a bike with confidence and his bike will be ready this week. Robin was super helpful and even brought his bike down to show us as they didnt have that model in store. He knows his stuff and told us he’d been cycling since thirteen years old! Was lovely to hear the shops independent family owned - we have to stop Blackrock owning everything lol Robin even knew all about the cycling voucher system we were using and that an employee can purchase a second bike in the future! And told us about their service system where I could bring my pushbike and switch to be serviced. Amazing service thank you robin we’ll be back when I decide to get one too!"
5 out of 5
"Fantastic experience buying a Specialized Roubaix from Ruislip store. Dom and Dima both incredibly helpful. Many thanks."
5 out of 5
"Excellent service, Jack tracked down a Specialized Diverge STR which was just the bike I wanted. He had first hand knowledge of this type of gravel bike and provided expert advice. Thank you Nottingham team!"
5 out of 5
"I've recently purchased an Roubaix SL8 on the bike to work scheme. Throughout the purchase I've relieved excellent help and advice. The bike was expertly put together by Pete and checked by Andy. The Sram AXS was explained really well and easy to access. Phil did a most excellent job of doing a quick but very through bike set up, including sorting some cleat gremlins out. Two rides in and I think I've found the ideal endurance/pave bike at last! As a cycle coach I'm pretty fussy, but would throughly recommend Specialized Nottingham for a new bike purchase, bike fit or bike maintenance."
5 out of 5
"Smashing experience getting my bike sorted. Phoned up as I had a bit of a nightmare in the home workshop (stuck bottom bracket). Wayne told me to come down right away. Dan the mechanic sorted the issue the very same day (not bad for busy season!) and didn’t even charge me for getting it unstuck Super professional and most importantly friendly service. 5/5 - would recommend"
5 out of 5
"Purchased an Aethos Pro from the store. Delighted with the bike. Customer service was excellent - many thanks to Jack for sorting a courier issue the same day. Could not have been more helpful. Great experience - would recommend."
5 out of 5
"I spoke with Adam, very knowledgeable, informative. Answered all my questions and more on bikes. Explained the differences in the range of bike I was looking at and let me sit on the bike to get a feel of it. I will be returning buy the bike when it's in stock. Store is very clean, well set out and has a nice chilled atmosphere."
5 out of 5
"Over tightened a shock bolt on my Enduro, snapped the bolt head clean off. Andy and the guys at Nottingham store was happy to help and managed to get a bolt off an old frame they had lying around. Asked how much i owe them, they just said leave a review.. Top Guys"
5 out of 5
"Fantastic experience at the Specialized Concept Store, Nottingham. Amazing staff ... Jack, Andy and the unnamed Solaris rider. Needed a XXS hybrid and this was the only place in the UK that had one. Sincere thanks to all. Take care. Michelle an Leigh."
5 out of 5
"I went for a bike fitting at the Specialized Concept Store. Rick helped me with the bike fitting from start to finish and he also helped transfer the settings to another bike as well. Excellent and friendly service. The whole team at the store are passionate and helpful. I will definitely visit again."
5 out of 5
"Received the most amazing service from these guys. They built up my new bike and did a full bike fit. Super professional and really helpful. Would definitely recommend"
5 out of 5
"Dan Adam and Jack… you guys are amazing thank you so much for your help! Would definitely recommend this store for all your bike issues and questions"
5 out of 5
"Great experience, Jack was fantastic"
5 out of 5
"Great store very friendly helpful staff"
5 out of 5
"Great service great team. Should be more stars."
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