Nestled in the vibrant city of Birmingham, the Specialized Concept Store is a cycling aficionado's paradise, offering an unparalleled shopping experience that caters to riders of all preferences and abilities. Boasting an impressive inventory of over 400 bicycles and frames, our store is a true haven for cycling enthusiasts. Our extensive collection includes a wide range of categories, from the rugged and adventurous Mountain bikes to the sleek and speed-driven Road bikes, versatile Gravel bikes, efficient Hybrid models, and cutting-edge E-Bikes, ensuring that every type of rider can find their perfect match.
Notably, we take pride in hosting the Midlands' largest selection of S-Works gear, including frames, complete bikes, and a comprehensive range of specialized equipment. For those who demand the absolute pinnacle of performance, our S-Works selection is sure to impress.
Located just minutes from the M6 and a convenient 15-minute drive from the heart of Birmingham City Centre, our store offers easy accessibility for cyclists from all around. We're situated in a spacious 4,500 square foot showroom, providing ample space for you to explore and discover the perfect ride for your adventures.
Within our store, we offer a top-notch Retul bike fit studio, ensuring that your cycling experience is as comfortable and efficient as possible. Our skilled technicians are also on hand in our full-service center to cater to all your maintenance and repair needs, keeping your bike in peak condition.
At the Specialized Concept Store Birmingham, our dedicated team of friendly and knowledgeable staff is ready to provide expert advice and assist with all your cycling requirements. Whether you're a seasoned pro or a novice rider, we're here to help you find the ideal bike and gear to enhance your cycling journey.
To make your visit even more convenient, we offer free parking at the rear of the Fort Dunlop building for our valued customers, with parking tokens conveniently validated in-store. We invite you to come and experience the world of cycling like never before at our Birmingham store, where every pedal stroke leads to adventure and excitement.
5 out of 5
"Excellent service and communication. The Bike was delivered the next day and at the exact time promised. Brilliant. Thank you"
5 out of 5
"Excellent, speedy, helpful and friendly service from Specialized Concept Store Birmingham. I live in NE Scotland and last Tuesday ordered a new bike frame to replace one damaged in a crash. It arrived by courier just two days later on Thursday morning. I then had an unexpected compatibility issue with a component I was transferring to the new frame. I was able to speak to mechanic (Troy) at the store and the information he gave me resolved the issue."
5 out of 5
"I had excellent service from Certini Birmingham . Jon was particularly helpful , answering all my numerous questions . Dispatch was prompt and delivery was problem free. Thanks so much"
5 out of 5
"Absolutely amazing service from Birmingham Specialized store. I bought S-Works Diverge from them and exceeding all expectations. From the initial phone call then purchase. The bike was actually delivered fully built to my home and Phil ( hope it is correct name) spent time explaining adjustments/ Sram battery charging etc. First class service and highly recommendable. Regards Bob Cook"
5 out of 5
"I initially went in saying "I won't be buying a bike today, just looking..." However I was soon back, and bought a bike along with some essentials. Great service and great advice from Dan in particular."
5 out of 5
"25/9/24 - Absolutely blown away by the service of Specialized. They replaced my e-bike free of charge. Communication was great. Specialized Chester sorted the replacement for me and it was sent to Birmingham branch straight away. Contacted by Danny, who was extremely helpful, to say when I could come in. Collected yesterday and he very clearly explained why Specialized at helped on this occasion. I also went and bought a helmet - Specilaized Loma (why would I buy any other brand now). Customer service and communication exceptional. Quality of bikes and accessories excellent. Had an excellent trip with my young family to the Birmingham branch. Thanks Danny."
5 out of 5
"An amazing store, had an exellent experience with their online support, in store staff and the mechanics as well. Went out with a bike and a huge smile on my face. Very very greatful for everything. Would definitely recommend"
5 out of 5
"Excellent retailer with great after sales support. Highly recommend."
5 out of 5
"I went into store on 24th August, Rob the owner/manager was on hand to look after me. From the very start I found him to be polite and helpful, he is very obviously knowledgeable and experienced – offering some great insight. After allowing me to try various different bikes, in different frame sizes, in store, I eventually settled on the Tarmac range. Having put together a great package, including some changes to finishing kit, I got the fantastic news the bike was ready for collection (in less than a week!). I had already entered a local charity sportive, after some 60+ miles I can honestly say the SL6 was a delight to ride – thanks in no small part to Rob and the team. Would highly recommend – I’ll definitely be back again!"
5 out of 5
"I booked my 2018 Specialised Roubaix in to have the future shock replaced (I had a nasty rattle) The work was explained to me and I was treated with courtesy and respect (considering the age of the bike) I also had the front bearings replaced as they were shot. I was shown the old bearings which built my trust. The work was completed in 30 minutes. I was so pleased I treated myself to a new pair of shoes whilst I was there! Everyone I met or spoke to was friendly and helpful….. all in all a first class experience."
5 out of 5
"Awesome customer service, friendly and helpful. Quick response to all of my many queries, received and assembled my bike and then packed it for air travel incredibly well."
5 out of 5
"I just have to let you know I am overjoyed with the upgrade to my bike and for my new shoes and bike set up. Everyone in the store is always attentive and helpful and the products speak for themselves. I want to particularly thank Guy and John for their help and support in putting my bike and me back in the best position to maximise my cycling efficiency, speed and enjoyment. You have both gone to great lengths to get it right for me and to talk through options to help me make the best decisions. Thank you again."
5 out of 5
"Very good customer service and I’m well pleased with my purchase"
5 out of 5
"Was after a part for a Crux frame which was back ordered out of stock nationwide. Jon at Specialized Birmingham done a top job finding one and in time ready for the weekends event. Much appreciated"
5 out of 5
"Jon was extremely helpful and importantly patient with me. Very impressed with knowledge and support offered."
5 out of 5
"Fantastic experience at this store!!!! They managed to put a bike together for me in record time. Appreciate the efforts you guys did making our daughters birthday memorable thank you again for the work to her bike 10/10"
5 out of 5
"Just purchase a specialized levo sl comp cardon bike .phoned fort dunlop store for help with my new bike .i found a person name robert very helpfull with information on parts etc. after travelling to another store for help & advice .getting no help at all so that shop lost a sale on parts for bike so thank you robert for your help????????♀️"
5 out of 5
"Faultless service received, super helpful and knowledgeable staff and a pleasure to deal with. Danny, John and team across the store could not have done more - would definitely recommend both Specialized brand and Birmingham Store."
5 out of 5
"Superb service from Danny and his colleagues. I had a good idea of the bike and components i wanted, but Danny was able to fine tune and answer all my questions and make suggestions. After ordering he kept me fully up to date, and the hand over was seamless. Knowledgeable, helpful, and very, very, competitively priced. Highly recommended!"
5 out of 5
"Simply awesome!!! Expert knowledge plus amazing customer service. They continue to exceed my very high expectations"
5 out of 5
"Very helpful and great service selecting the right bike. Danny went above and beyond."
5 out of 5
"Absolutely brilliant first class service from start to finish. Top blokes, helped me setup bike and very informative. Don’t rush you and treat you like a valued customer. Very much recommend… from the minute I said I was ready to go the bike was ready to be picked up within a few hours."
5 out of 5
"Brilliant experience. And fantastic customer service. Made buying my bike and accessories very quick and easy. And communications between ordering and delivering was brilliant and on time."
5 out of 5
"Excellent workshop and superb customer service. Highly recommended."
5 out of 5
"Really pleased with my new bike, ordered and delivered within 24 hours! Unfortunately the gear hanger was bent during delivery, but the guys at the Birmingham store sorted out a local replacement, that day. Unbelievably good customer service. I would highly recommend ????"
5 out of 5
"I have used the Specialized Concept Store, Erdington on many occasions. The staff - Dan, John, Guy & Phil are excellent! I've had 2 bike fit's by John & have bought numerous accessories from them. Their customer service, knowledge & professionalism is second to none. Well done guys."
5 out of 5
"Fantastic service from all the guys at the Birmingham Store. Will defo be back!"
5 out of 5
"Just returned home with my Roubaix fixed by a very helpful, knowledgeable and skilled mechanic (Guy). A simple swap of a shim solved a compatibility issue with the 1.0 and 1.5 future shock system. Huge gratitude to Guy for sorting a problem caused by Certini sending me the wrong shim with my replacement cartridge. Very happy."
5 out of 5
"The chap that served us was very knowledgeable and helpful. We bought a few items and are thinking about which bike to go for. With his advice we have decided. Hopefully they will still have it tomorrow."
5 out of 5
"They were extremely helpful and called me back to squeeze me in when I needed a repair. Could not rate them more highly. I really appreciated it."
5 out of 5
"I would like to give a big thank you Danny and the rest of the crew at Certini Birmingham for helping with my purchase of a very nice new bike, plus getting it ready to ready to take home in quick time. I highly recommend this store and I wouldn't hesitate to use it again A++++++++++++++++++"
5 out of 5
"Just picked up my new Specialized Roubaix Sport, great bike and great service. Rob - the owner - was really helpful and able to help give some excellent advice and answered all my questions. A great store loads of kit and bikes - worth a visit!!!"
5 out of 5
"Super helpful team. Danny gave a lot of time to explain everything, sharing his enthusiasm and knowledge to help me make that important new bike purchase."
5 out of 5
"Great store, great bikes…. Danny really made my new bike day experience picking up my Sworks Tarmac SL8 special…. Thanks guys"
5 out of 5
"Bought a Specialized Creo SL COM TURBO from the Birmingham concept store . Excellent service from Danny from ordering the bike to collection . 100% customer satisfaction."
5 out of 5
"Comprehensive and insightful my thanks to John????"
5 out of 5
"Specialized Concept at Fort Dunlop is a special place. I try to support the independents as much as possible but then if you are after a specific bike and availability is difficult then you have to turn to the bigger chains. Certini who own Specialized at Fort Dunlop is probably one of the best experiences I have had when purchasing a bike. Danny who looked after me from start to finish (called him numerous times for questions and always gave me the time and expertise) was amazing. On day of picking up the bike I had booked a fitting, which I highly recommend and is a must in my opinion. Jon, took time to explain the fit and what the process was, the outcome was different to what I was expecting but that was a good thing. They listen to you and the whole experience make you feel special and gives you the confidence that you are going away with the right product. Well done Fort Dunlop, highly recommend and no doubt be telling all my friends about my experience!"
Discover the UK's Specialized Concept Stores – hubs of cycling excellence. Join us for cutting-edge gear, personalised advice, and a vibrant rider community. Elevate your cycling journey with precision engineering and unwavering passion at one of our Specialized Concept Stores:
Free delivery on Bike orders over £1000
30 Days Returns
10 Days Free Bike Insurance from VeloLife
Spread the cost with finance from Novuna