Nestled in the charming city of Bristol, the Specialized Concept Store is your one-stop destination for an exceptional cycling experience. Our store is designed to provide cyclists of all levels with a comprehensive and convenient shopping experience, backed by a range of exceptional services and facilities.
What sets our Bristol store apart is our unwavering commitment to delivering top-notch customer service. Our team of friendly and experienced staff is always eager to assist you in finding the perfect bike, gear, or equipment to suit your needs. We understand that choosing the right cycling products can be a daunting task, and our staff is dedicated to making your journey as smooth and enjoyable as possible.
One of our standout features is our price promise, ensuring that you receive competitive pricing on all our products. We aim to provide you with the best value for your money without compromising on quality.
At our Bristol store, we proudly offer Body Geometry Fit services to enhance your cycling comfort and performance. Our expert fitters will ensure that your bike is tailored to your unique biomechanics, helping you ride more efficiently and with greater comfort.
For those seeking the pinnacle of cycling excellence, our store offers S-Works custom builds, where you can create a bespoke cycling masterpiece that meets your exact specifications and desires.
We also have dedicated suspension and service specialists who can fine-tune your bike's suspension system to deliver the optimal riding experience. Plus, with our 6-week free safety check, you can ride with confidence, knowing that your bike is in excellent working condition.
For those looking to test the waters or try out a new ride, we offer a range of test bikes, allowing you to get a feel for the latest models before making a commitment.
The Specialized Concept Store Bristol is not just a bike shop; it's a hub of expertise and a community of cyclists dedicated to helping you enjoy the world of cycling to the fullest. Whether you're a seasoned rider or just starting your journey, our store is here to cater to your cycling needs and elevate your riding experience. Come visit us and discover the joy of cycling in Bristol.
5 out of 5
"Dropped in yesterday with my front wheel and a flat tyre. I thought it was a tubeless tyre because of the brand but the guy soon put me right - in fact it was a tubeless wheel that contained an ordinary inner tube! He changed the tube for me there and then for a nominal cost. I was in and out within 15 minutes. Great service. And thanks for just dropping what he was doing and sorting me out ????"
5 out of 5
"What a great place , very knowledgeable and helpful staff , excellent service , had an issue with my Bottom bracket,after talking with jack he knew exactly how to fix it , booked in fitted no problem, would recommend them to anyone ."
5 out of 5
"I have a Levo sl which has had a number of issues unfortunately for me. The standard of service I have received from this shop has been excellent!"
5 out of 5
"I've only visited the Specialized bike shop twice, but both times they had exactly what I was looking for. The staff is knowledgeable and helpful, making my shopping experience smooth and enjoyable. It's a great place for bike enthusiasts to find quality products. I’ll definitely be back for my future cycling needs!"
5 out of 5
"Recently purchased two bikes from here and the service and knowledge was first class. Just been back had had our free Sevice and again the Service has been spot on from Bal and the rest of the team. Highly recommend Certini Bristol. ???? Thanks Nick & Lisa."
5 out of 5
"Took a rear bike wheel in for repair, brilliant service from start to finish. Brilliant communication. Thanks for your help and quick service"
5 out of 5
"Took my Aethos back with brake isdue; Guy who booked me in was polite Guy who phoned to say bike was ready, was courteous and friendly Guy who I collected bike from was easily my best customer service experience ...anywhere, in recent times - courteous, friendly, informative, but mainly just all round top Guy. I just wish I'd taken note of his name , so Certini would know... but he rides and plays a bit of golf, if thst helps them. Brilliant tbh I would just add... I appreciate you are all busy.... often on the phone...but a little nod or 'won't be a sec" to anyone waiting to be served in store helps stacks. ... but honestly... give that lad a pay bonus :)"
5 out of 5
"After initially being told by a staff member that I would have to book in and wait …I then Approached , Chris who kindly helped me quickly diagnose a wet corroded plug and a faulty controller. Both jobs were done quickly and to my satisfaction. Back on the trails with a smile on my face ????"
5 out of 5
"Thanks for your kindness and help today guys, top customer service! ????"
5 out of 5
"The reception was warming and I look forward to visiting the store on more occasions."
5 out of 5
"This was the fourth bike shop I visited to try and find a tubeless repair kit and the only one that actually stocked them. Let me borrow a pump and helped me thread the plug onto the device. Very helpful thank you"
5 out of 5
"If you want a brand new bike and the best expert cycling advice in Bristol, this is the place to go! I did the cycle to work scheme and Andre and the staff at Bristol Specialized store were super friendly, helpful and gave me really good advice on different bikes and accessories. They have alot of knowledge and experience and it helped me make the right decisions when choosing a new bike and buying accessories. They would spend time with me to go through the different products and made me feel like a valued customer. Would 100% recommended this store if you are looking for a new bike. Thanks for all your help!"
5 out of 5
"Excellent bikes and excellent customer service ????????"
5 out of 5
"I made an online purchase of consumables and was contacted by the very helpful and lovely Elle who advised on a very small quality issue prior to dispatching and confirmed I was still happy to receive. Costs were kindly adjusted and items arrived in a few days, with a personal note wishing me luck for my next event. Great service, Great company, Great comms, Great Staff. Will buy from again. Thanks"
4 out of 5
"Spoke with Sam who was really helpful with discussing how to improve my bike for trails. Wouldn't recommend speaking to any other members of staff as in they lack enthusiasm and they're customer service skills are poor."
5 out of 5
"Huge thank you to Patrycja for going above and beyond to sort my bike out! My bike's front derailleur was not shifting properly despite a recent service at the Specialized Store so I admit I was initially a bit disappointed to develop this problem so soon after a gold service with lots of new parts fitted including new chain, cassette, and front and rear gear cables. But Patrycja totally compensated for this. She kindly fitted me in the same day and spent a lot of time and effort checking my bike over, even picked up another problem (chain too loose) which she fixed for no extra charge, just to make sure I was a satisfied customer. And I really am now! Thanks again!"
Discover the UK's Specialized Concept Stores – hubs of cycling excellence. Join us for cutting-edge gear, personalised advice, and a vibrant rider community. Elevate your cycling journey with precision engineering and unwavering passion at one of our Specialized Concept Stores:
Free delivery on Bike orders over £1000
30 Days Returns
10 Days Free Bike Insurance from VeloLife
Spread the cost with finance from Novuna