Nestled in the heart of Nottingham, the Specialized Concept Store is a cycling enthusiast's haven, providing a unique and comprehensive shopping experience that caters to riders of all ages and skill levels. Spanning an expansive 2,500 square feet, our showroom is a two-wheeler paradise, showcasing an impressive collection of over 120 Specialized bikes. From top-of-the-line road bikes designed for the most discerning riders to meticulously crafted children's bikes, our store offers a wide array of options to suit every cyclist's needs.
Beyond bikes, our store boasts a diverse range of Specialized equipment and apparel, ensuring that you're not only well-equipped for your rides but also stylishly outfitted. From helmets and gloves to jerseys and shorts, we've got your cycling apparel needs covered. Our commitment to excellence extends to our state-of-the-art full-service center, where our skilled technicians are dedicated to keeping your bike in peak condition. Whether it's routine maintenance, repairs, or upgrades, our team has you covered.
Additionally, we offer the innovative Body Geometry RETUL fit Suite, where riders can experience a personalized bike fitting process that maximizes comfort, efficiency, and performance. With our knowledgeable and passionate staff, we are here to support your cycling journey every step of the way. The Specialized Concept Store Nottingham is more than just a bike shop; it's a hub for the cycling community, a place where riders can explore, learn, and connect with others who share their passion for the open road or off-road adventures. We invite you to visit us and experience the joy of cycling like never before.
5 out of 5
"Caitlyn was so good and helpful she is manager Worthy from her customer service she deserves a raise"
5 out of 5
"Had a problem with my forks. Rang at 10:15am and was told by Jacob to bring my bike down we have a cancellation. On arrival greeted and spoke to by Jacob he fixed what looked like a poor quality part I was back on my bike riding 15 minutes later with a greater knowledge of the problem that does occur on bikes. Thank you Jacob I went on to cover 42 miles see you for my service when it’s required"
5 out of 5
"Really quick work and polite staff. Informative and efficient."
5 out of 5
"Called in after my Levo SL presented an undocumented error on the TCU. After some initial confusion regarding the motor, Pete soon sorted it, quickly reconfigured the unit, did a speed calibration and got me underway. All good and zero cost. Good team."
5 out of 5
"Dropped my bike in at 4pm today for a warranty issue, and the service by Wayne once he knew i wanted to ride in the morning (Dropped everything he was on with & got my bike in the stand) was epic. 30mins to diagnose, warranty approve & fit the new part. This could just have made me a Spesh customer for life ????"
5 out of 5
"Fantastic customer service. Caitlyn helped me straight away and stayed friendly throughout. She resolved my issue quickly and made the whole breeze!"
5 out of 5
"I highly recommend my new 168 Specialized Power Comp Saddle, it super comfy on my Specialized Levo. The fitting took place with Phil Cradock, he is very knowledgeable and professional. I've been using the Power Comp for about 6 weeks now and covered over 200 miles. Just to add I've not experienced any skin chaffing or snagging of trousers due to it's shorter nose, it’s perfect! Thanks Phil, your brilliant ????"
5 out of 5
"I called into store today and saw Andy, I had a problem setting up my bike onto a cycle trainer. He was very professional and understanding and couldn’t do enough to get me up and going. Big thank you again Andy top man ????????"
5 out of 5
"Great to have an official store nearby. The staff are friendly and helpful, got my beautiful S-Works Torch shoes here at a very competitive price."
5 out of 5
"I visited on Saturday to hopefully purchase a bike. Having done some research, I was pretty sure which model I needed. (My husband already owning two of this brand, so I knew the quality was good- but on advice, I did look at a few others to compare) From the initial phone call with Dan, to help in the shop from both Jack and Dan, I couldn't have been treated better. Great care was taken to make sure the bike fitted, with plenty of test rides allowed. Lots of advice. Bonus too, as they had the colour I wanted ! Dan put the bike together while I waited and kindly attached the extras I bought. Absolutely the best experience. Thank you guys. I most definitely recommend anyone looking for either a road or mountain bike, both competitive and recreation to have a look at the vast stock here, you wont be disappointed. Thanks again Julia"
5 out of 5
"Jack and the team were fantastic. Knowledgable, mega helpful and gave great advice. Thanks for all your help. Brilliant store and amazing customer service!"
5 out of 5
"Took bike to them and fixed same day. New motor cable required. Also provided new display for bike and did everything really fast despite no appointment. Really good service all round and I'll use these guys in future despite being a bit of a journey. Thanks all! (Image taken from shop it's a staff members bike on display!)"
5 out of 5
"Great service! Lovely team who are very approachable, knowledgeable and happy to help The store has a nice range of both road and mountain bikes all at good prices"
5 out of 5
"Excellent service fixed my ebike straight away top class service would recommend to anyone"
5 out of 5
"Fantasy service of dan Pete and Wayne"
5 out of 5
"First class service from Dan and Andy"
5 out of 5
"I took my electric bike for pedal change. Mr.Phil helped me out to do it. He is anamazing worker . Very happy with his work. Highly recommended . Thanks Phil"
5 out of 5
"Punctual, professional, personable: for top class service with a smile, visit Specialized Concept Store where the team will do their very best to solve your cycling concerns. Today I got my headset fixed, I was straight in and out in under 5 minutes."
5 out of 5
"Jack was full of knowledge and helped me choose the right bike and setup for my 6 year old son."
5 out of 5
"Very quick and helpful in providing fixes for minor bike problems"
5 out of 5
"OK so I purchased a Levo Comp carbon gen 4 2025 in burnt orange size Medium around 3 weeks ago, a lady called Shirley helped me with the purchase as she's a friend aswell, she is a proper credit to your company and is well knowledgeable about your products, she made tge transaction a smooth one and even met me there to pick the new Steed up and take pictures????, the gentleman Andy did the handover thoroughly and nothing was too much trouble questions wise, Adam who dealt with the sale initially was very helpful and communicated with me until pick up date and was on hand a few times to steer me with extras for the bike, the Store manager Wayne took payment on the day and was very welcoming offering a coffee and a friendly vibe, a young chap there called Jack ive spoke to twice asking for advice on tyres and Shock knowledge, I've gotta say he is dialled in, very knowledgeable, wants to share his experiences and expertise, brilliant lad, on the whole I cannot recommend this place enough, fantastic ????"
5 out of 5
"Caitlyn was terrific. She showed plenty of patience with me and my lack of knowledge about bikes. She clearly understood what my needs were and recommended a bike to suit. I would definitely recommend her and the rest of the Specialized Nottingham team ."
5 out of 5
"Dan was amazing Phil was great too Highly recommended ????????????"
5 out of 5
"OK so I purchased a Levo Comp carbon gen 4 2025 in burnt orange size Medium around 3 weeks ago, a lady called Shirley helped me with the purchase as she's a friend aswell, she is a proper credit to your company and is well knowledgeable about your products, she made tge transaction a smooth one and even met me there to pick the new Steed up and take pictures????, the gentleman Andy did the handover thoroughly and nothing was too much trouble questions wise, Adam who dealt with the sale initially was very helpful and communicated with me until pick up date and was on hand a few times to steer me with extras for the bike, the Store manager Wayne took payment on the day and was very welcoming offering a coffee and a friendly vibe, a young chap there called Jack ive spoke to twice asking for advice on tyres and Shock knowledge, I've gotta say he is dialled in, very knowledgeable, wants to share his experiences and expertise, brilliant lad, on the whole I cannot recommend this place enough, fantastic ????"
5 out of 5
"Stopped in today with a broken pedal, it was replaced swiftly and expertly by an exceptionally helpful and polite member of staff named Cass. Will always come back here because the service is so good."
5 out of 5
"Thanks for sorting out my breaks"
5 out of 5
"Superb service from Specialized Nottingham, highly recommended. Jack guided me through purchasing my new Stumpjumper on cycle scheme, he's very knowledgeable and passionate. He did a great job of setting it up for me and I'm very pleased with both the bike and the service."
5 out of 5
"Super friendly and helpful. Very grateful for some last minute bike tweaks before a big trip!"
5 out of 5
"Jack and Dan are incredible, absolute stars! They have previously given great knowledge and advice for free, but after a terrible month, a bad breakup and general run of bad luck in my life, they really helped me out and restored my faith in humanity. I had phoned ahead to inquire about help with pumping some air into my tires as I couldn't find my pump and they were more than happy to help, then, on the way in I had an accident and ended up with my hands cut up and my bike wheels were leaking fluid. They took my bike and in what felt like less than five minutes had it fixed up, shiny and new. It was a kindness that really made a terrible day so much better. Whatever their salary is, double it. They deserve it."
5 out of 5
"Extremely happy with the work carried out on my Argon 18 after issues with my SRAM brakes, thanks to Paul and Andy for their time and patience. Always outstanding service as well as taking time to have a chat."
5 out of 5
"Really helpful team. Provided a brilliant service after a cycling accident - insurance quote, strip down and advice on frame check. Great in store selection of bikes to tempt for N+1 too! Many thanks to Dan and Andy"
5 out of 5
"Great after sales service when I damaged my bike, helped out with the parts I needed."
5 out of 5
"Had a bike fit with Phil at Specialized. I'd bought new road bike & was stretched out on hood, crunched up on drop bars, & slight knee pain one side. I booked in with Phil at Specialized for bike fit as he did me Mountain bike 2 years ago & transformed my reading instead of struggling & effort, it was then a breeze to ride with a few changes. My road bike this week, Phil measured bike up, me, knees legs & all that, made a few tweeks to hoods, seat adjustments down, back etc. And totally different bike with no parts bought. Road it this Sunday & was natural & much less effort & no knee pain. Felt much more comfortable in the sit up position, slight bend in elbows as should be. Didn't feel crunched up when in the race position. Totally forgot when I got back, missus said How's your knee pain cause 1st ride minor left knee pain. There was none. So many people ride 10 years with the same bike with the odd niggle don't feel quite right or buy a stem here & there, when if you went to see Phil, 2 hours later, you all solved."
5 out of 5
"Having huge problems fitting a new Schwalbe tire to my Vado 5 IGH. Phoned up Specialized Nottingham where I’d bought the bike from a couple of years ago, had the fortune to speak with Dan who told me to bring the wheel down. He had it fitted in five minutes - total icon! Thank you so much, great service from Dan and a great store."
5 out of 5
"Excellent service, Jack tracked down a Specialized Diverge STR which was just the bike I wanted. He had first hand knowledge of this type of gravel bike and provided expert advice. Thank you Nottingham team!"
5 out of 5
"I've recently purchased an Roubaix SL8 on the bike to work scheme. Throughout the purchase I've relieved excellent help and advice. The bike was expertly put together by Pete and checked by Andy. The Sram AXS was explained really well and easy to access. Phil did a most excellent job of doing a quick but very through bike set up, including sorting some cleat gremlins out. Two rides in and I think I've found the ideal endurance/pave bike at last! As a cycle coach I'm pretty fussy, but would throughly recommend Specialized Nottingham for a new bike purchase, bike fit or bike maintenance."
5 out of 5
"Smashing experience getting my bike sorted. Phoned up as I had a bit of a nightmare in the home workshop (stuck bottom bracket). Wayne told me to come down right away. Dan the mechanic sorted the issue the very same day (not bad for busy season!) and didn’t even charge me for getting it unstuck Super professional and most importantly friendly service. 5/5 - would recommend"
5 out of 5
"Purchased an Aethos Pro from the store. Delighted with the bike. Customer service was excellent - many thanks to Jack for sorting a courier issue the same day. Could not have been more helpful. Great experience - would recommend."
5 out of 5
"I spoke with Adam, very knowledgeable, informative. Answered all my questions and more on bikes. Explained the differences in the range of bike I was looking at and let me sit on the bike to get a feel of it. I will be returning buy the bike when it's in stock. Store is very clean, well set out and has a nice chilled atmosphere."
5 out of 5
"Over tightened a shock bolt on my Enduro, snapped the bolt head clean off. Andy and the guys at Nottingham store was happy to help and managed to get a bolt off an old frame they had lying around. Asked how much i owe them, they just said leave a review.. Top Guys"
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